47 lines
1.6 KiB
Markdown
47 lines
1.6 KiB
Markdown
---
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title: "Re-Instatement"
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type: OpenSpec
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status: Draft
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domain: Customer Management
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---
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# Re-Instatement
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## Requirement Definition
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Allows manual re-instatement of expired balance buckets that have not yet been forfeited.
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## Process Flow
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### Pre-Conditions
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- Users must have access rights in the "Re-Instatement" module.
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- The customer must have expired pool buckets that are within the grace period (not yet forfeited).
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- Requires Maker-Checker approval.
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## Business Rules
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### Data Schema
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| Field Name | Description | Logic Type | Constraints / Rules |
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| Posted Transaction By | Card, Account, or CIF. | Enum | Required. |
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| Card / Account / CIF | Identifier based on above selection. | String | Required. |
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| Store | Store of transaction. | Enum (Lookup) | Required. |
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| Pool Id | Pool of the bucket to re-instate. | Enum (Lookup) | Required. Lists pools with non-forfeited expired balances. |
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| Bucket to Re-instate | Specific expired bucket to reinstate. | Enum (Lookup) | Required. |
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| Expiry Date | New expiry date of the reinstated points. | Date | Required. |
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| Reason Code | Reason for re-instatement. | Enum (Lookup) | Required. |
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| Remarks | Additional notes. | String (100) | Optional. |
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### Execution
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- **Pending/Approve Flow**: New requests go to a pending list. Authorised user approves.
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- Re-instatement is posted as an Adjustment.
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- The expired bucket balance is set to 0.
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- If a bucket with the new Expiry Date already exists, the amount is added to it.
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- Otherwise, a new bucket is created with the new Expiry Date.
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## Post-Conditions
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- Balances updated and logged as adjustments.
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## Exception Flow
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- Rejected by TP validation or block code.
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